Ashvin AI

The intake-to-cash platform for DMEs.

Referrals in. Qualified orders out.

  • Brightree logo
  • Niko Health logo
  • Bonafide powered by WellSky logo
  • TIMS logo
  • HDMS logo

Works with your system. Nothing to replace.

Every referral, handled end to end.

  • PAP
  • CGM
  • Oxygen
  • Nebulizers
  • Wheelchairs
  • Power Mobility Devices
  • Walkers
  • Hospital Beds
  • Patient Lifts
  • Incontinence Supplies

Ashvin automates the whole intake job, not just one piece of it.

  1. 1

    Referrals come in as they do today.

    Faxes, file uploads, or your EHR. Nothing changes for your referral sources.

  2. 2

    Fax wrangling, handled.

    Ashvin automatically reads every referral, matches it to the right patient, and gets it to the right team.

  3. 3

    Checked against payer rules.

    Coverage, benefits, and documents are checked automatically against each payer's requirements.

  4. 4

    A qualified order lands in your system.

    It goes into your EHR with the documents attached, ready to bill.

When something's missing, Ashvin's team works it first.

Most referrals go through automatically. If one still needs you, your team sees exactly what, why it matters, and who owns it.

What changes for your team

Real results from DME providers running Ashvin today.

  • 64%
    of orders with no human touch in a month

    Your team stops chasing paperwork.

    Intake staff spend their day on patients and referrers, not fax queues.

  • 16% → 4%
    first-pass denial rate

    Claims paid the first time.

    Cash comes in on the first submission, not weeks later after rework.

  • 100%
    of audited orders passed a TPA audit

    Pass audits with confidence.

    Keep payer relationships in good standing and avoid clawbacks.

  • 80%
    faster patient setups

    Patients don't wait on intake.

    Happier patients, and referrers keep sending them your way.

Results from individual Ashvin customers.

What DMEs say

Serving DME providers in 20+ states.

"

Ashvin has transformed how we manage intake. It not only streamlines demographic entry and insurance verification but, more importantly, ensures every referral meets payer-specific DME qualification and documentation requirements. The result is faster setups, cleaner claims, and financial confidence through first-pass payment success. With Ashvin, our team can focus on serving patients — knowing we'll be paid accurately and on time.

Aram Toomajian
COO
Hometown Healthcare - New York
Hometown Healthcare
"

BHC is proud to partner with Ashvin AI as we continue to transform our intake and order processing operations. We have gone from order bottlenecks to clearing orders for delivery and setup within minutes, allowing us to provide more equipment the same day and enhancing our already best in class delivery capabilities. Ashvin has freed up valuable time for our team members across three states to focus on what they do best - providing excellent service and products to our customers.

Joel Gallion
President
Bellevue Healthcare - Idaho, Oregon, Washington
Bellevue Healthcare
"

We couldn't be happier with the transformation Ashvin has driven across our organization. In an incredibly short time, our team's productivity has surged by over 33%, while patient setup times have been slashed by a staggering 80%. The results speak for themselves — a faster, smarter, and more coordinated operation that's earning unprecedented praise from our referral partners and redefining our standard of care.

Jim Lehan
Vice President
Lehan Drugs - Illinois
Lehan Drugs
"

Ashvin's time to value was immediate. The very next day after signing the contract, our first sales order was processed seamlessly, proving how quickly the platform could deliver results. Within just six weeks, Ashvin was already enabling patient setups across seven different product groups. The new level of standardization and automation in our intake process have not only streamlined operations but also elevated overall efficiency and confidence across our teams.

Jeff Rukas
President
Blackburn's - Pennsylvania
Blackburn's
"

Ashvin has transformed how we manage intake. It not only streamlines demographic entry and insurance verification but, more importantly, ensures every referral meets payer-specific DME qualification and documentation requirements. The result is faster setups, cleaner claims, and financial confidence through first-pass payment success. With Ashvin, our team can focus on serving patients — knowing we'll be paid accurately and on time.

Aram Toomajian
COO
Hometown Healthcare - New York
Hometown Healthcare
"

BHC is proud to partner with Ashvin AI as we continue to transform our intake and order processing operations. We have gone from order bottlenecks to clearing orders for delivery and setup within minutes, allowing us to provide more equipment the same day and enhancing our already best in class delivery capabilities. Ashvin has freed up valuable time for our team members across three states to focus on what they do best - providing excellent service and products to our customers.

Joel Gallion
President
Bellevue Healthcare - Idaho, Oregon, Washington
Bellevue Healthcare
"

We couldn't be happier with the transformation Ashvin has driven across our organization. In an incredibly short time, our team's productivity has surged by over 33%, while patient setup times have been slashed by a staggering 80%. The results speak for themselves — a faster, smarter, and more coordinated operation that's earning unprecedented praise from our referral partners and redefining our standard of care.

Jim Lehan
Vice President
Lehan Drugs - Illinois
Lehan Drugs
"

Ashvin's time to value was immediate. The very next day after signing the contract, our first sales order was processed seamlessly, proving how quickly the platform could deliver results. Within just six weeks, Ashvin was already enabling patient setups across seven different product groups. The new level of standardization and automation in our intake process have not only streamlined operations but also elevated overall efficiency and confidence across our teams.

Jeff Rukas
President
Blackburn's - Pennsylvania
Blackburn's

About Ashvin

Named after the Ashvins, twin gods associated with medicine, health, and healing.

From a pickup truck to Ashvin

Our co-founder and CEO, Mathew Mammen, brings 20 years of experience in the DME field. He started as a DME provider selling medical equipment from his pickup truck—an experience that gave him firsthand knowledge of the challenges DME providers face every day.

He went on to build Prochant to help DME owners like himself, then scaled Somnoware, a software business acquired by ResMed. Along the way, he saw that this generation of AI presented the perfect opportunity to solve the industry's core problems once and for all. That's when Ashvin was born.

Our mission

Improve patient experience and population health by reducing administrative burden in post-acute care.

Frequently asked questions

No. Ashvin works with Brightree, Bonafide (WellSky), HDMS, Niko Health, and TIMS. Qualified orders are written into the system your team already uses.
Most referrals go through automatically. When something's missing, Ashvin's team works it first. Only if we can't resolve it does it come to your team, with exactly what's missing, why it matters, and who owns it.
If you're on a system we already integrate with, you can be processing referrals in about two weeks. Most customers are fully onboarded in three to four weeks.
Most intake tools automate one piece, like reading faxes. Ashvin does the whole intake job: it handles the faxes, matches each referral to the patient, checks coverage and documents against payer rules, and writes a qualified order into your system.
Instead of chasing faxes, they spend their time strengthening relationships with referral sources and patients, and handling only the exceptions that need them.
Yes. Ashvin runs in a HIPAA-eligible AWS environment under a BAA and encrypts patient data in transit and at rest. The AI models it uses retain no data and are never trained on your data.

See Ashvin in action.

Book a demo, and we'll show you how Ashvin fits into the system you already use.